Last updated: July 12, 2025


This Privacy Policy describes how Xtoryline (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, engage with our services, or make a purchase through xtoryline.com (the “Site”) or communicate with us otherwise (collectively, the “Services”).


Please read this Privacy Policy carefully.



Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, legal obligations, or data practices. Any updates will be posted here, with the revised date indicated at the top.



What Personal Information We Collect

We may collect the following types of personal information:


Information You Provide:

  • Contact Information: Name, email address, phone number, shipping and billing address.

  • Order Information: Purchase history, payment details, delivery details.

  • Account Data: Username, password, and other login credentials.

  • Customer Support: Any information you submit during support inquiries.


Information Collected Automatically:

  • Device type, IP address, browser type, browsing activity and cookies, through tools such as cookies, pixels, and similar technologies.


Information from Third Parties:

  • We may receive data from platforms like Shopify (which powers our online store), our payment processors, or marketing partners.



How We Use Your Information


We may use your personal data to:


  • Process your orders and payments

  • Ship your purchases

  • Manage your account and provide customer support

  • Improve your shopping experience

  • Communicate updates or promotions

  • Prevent fraud and enhance security

  • Comply with legal obligations




Sharing Your Personal Information

We may share your personal data with:


  • Vendors and service providers for shipping, payments, IT support, and analytics

  • Marketing partners to deliver targeted ads or emails (only with your consent)

  • Legal authorities, if required by law

  • Our affiliates, if necessary for operations or in connection with a business transaction



Data Retention & Security

We store your information securely and only as long as necessary for business, legal, or operational needs. While we use standard protections, no online platform can be 100% secure.



International Transfers

If you are located outside of Malaysia, please note your data may be processed in countries with different data protection standards. We ensure such transfers comply with applicable law.


Contact

For any questions or requests regarding this Privacy Policy, please reach out to us at:


Xtoryline

Email: lucasloo@kiipt.com
Instagram: @xtoryline